Thank you for choosing Mackerel.
This announcement was previously made in the update announcement linked below.
Both ways of contacting our support team, either through firstname.lastname@example.org or with the “contact our support team” option displayed in the upper right header when logged into Mackerel, will be closed during the following dates for the New Year’s holidays.
New Year’s holiday period ：Tuesday, December 25th, 2018 - Thursday, January 3rd, 2019
Inquiries received during this period will be handled in the order received starting from January 4th, 2019 (Friday). Inquiries received by the morning of Friday the 21st (JST) will be answered before the end of the year. Thank you for your cooperation.