Announcements

#mackerelio

announcement

OpenTelemetry-compatible metrics function is officially released, and the pricing structure is changed

From today, we will release the OpenTelemetry-compatible metrics (labeled metrics) that we have been releasing as a public beta as an official version. Here we introduce the development policy for Mackerel's OpenTelemetry support in the fu…

Notice of changes to the pricing structure, including price increases, from November 2024

We will update the Mackerel pricing structure from 1 November 2024.

Notice of Revisions to Mackerel's Terms of Service

The Mackerel Terms of Service will be revised on 18th September 2024.

Mackerel will continue to evolve as an observability platform

Mackerel is celebrating its 10th anniversary with a major update that focuses on observability features. It is packed with features that further enhance system management, such as a new distributed tracing service and metric explorer.

The OpenTelemetry metric exploration feature is now available as a public beta

We're developing the Metric Explorer feature in order to examine metrics, as one of our features for easily enabling the use of labeled metrics which comply with OpenTelemetry specifications. We released Metric Explorer as a public beta fe…

The distributed tracing service Vaxila is now available as a Mackerel feature

Mackerel is actively working to enhance its support for observability based on the OpenTelemetry standard. we were pleased to announce that we were able to offer Vaxila which offers tracing services, as a Mackerel feature for free.

Support desk closure during Obon holidays

Our support desk will be closed during the following period. Period of closure:Tuesday, August 13th, 2024 to Friday, August 16th, 2024 Inquiries received during this period will be processed in order starting on our next business day, Mond…

The system will temporarily shut down for scheduled maintenance on June 11 (Tue.)

Thank you very much for using Mackerel. We would like to inform you of some planned maintenance work that we will be carrying out as outlined below, causing the temporary suspension of our systems. We sincerely apologize for the inconvenie…

In November 2024, Mackerel will officially support the observability standard OpenTelemetry metrics, and update pricing

We will officially begin support for OpenTelemetry, currently offered in public beta, on November 1, 2024. We will also revise our pricing structure to align with the features (includes price increases).

Notice regarding monitoring-related issue for Google Cloud integration

Thank you for using Mackerel. The following issue regarding Google Cloud integration was identified. Description of issue In cases where Compute Engine is linked, the integration of Compute Engine metrics was terminated and monitoring coul…

Notice of the impact of Typetalk's forced rewriting of tokens due to unauthorised access

This announce is for customers who have linked notifications from Mackerel to Typetalk. Typetalk forcibly rewrote some users' tokens to protect against information leakage due to unauthorised access. As a result, notifications from Mackere…

Receipts issued by Mackerel are now compliant with the requirements of qualified simplified invoices, and more

Hello, this is (id:KGA) from Mackerel team CRE. I am here to inform you about recent updates. Receipts issued by Mackerel are now compliant with the requirements of qualified simplified invoices. mackerel-agent now supports Debian 12 bookw…

Issue with Page Display on Mackerel Web Console

Thank you for using Mackerel. We would like to report an issue lasting several days on the Mackerel web console, in which pages were not displayed properly. Issue An issue occurred in which the content of pages, such as the web console's d…

Notice of Revisions to Mackerel's Terms of Service

Mackerel's Terms of Service has been revised as of today. The contents of the revisions are detailed below.

Apology and details regarding incidents where excessive usage fees were charged when all host usages stopped during the month

This is id:wtatsuru, Assistant Producer of Mackerel.Regarding Mackerel’s usage fee calculations from November 2016 to June 2022, there were incidents where users were charged more excessively than their actual usage due to mistakes in coun…