Announcements

#mackerelio

We have confirmed that receipts issued on June 1, 2022 are not viewable

We have confirmed that when accessing receipts issued on June 1, 2022 (amount used in May 2022), the "Receipt URL Expired" message appears and the receipts cannot be viewed.

  • Occurrence
    • When accessing the URL for receipts issued on June 1, 2022 (amount used in May 2022) from the Web console or receipt e-mail, the "Receipt URL Expired" message appears and the receipts cannot be displayed.
  • Cause
    • We are currently investigating the details.

We apologize for any inconvenience this may cause. We appreciate your understanding.

If you have any further questions, please contact our support.